Terms of Service

Terms and Conditions

Last Updated: 20th March 2024

Welcome to TheFinAdvisor!

TheFinAdvisor is all about linking up people who want to get smart about money with awesome financial creators. We're here to support those creators. We get it, reading terms is a drag, so we've tried to keep it simple. At the start of each section, you'll find a brief rundown to help you get the gist. But remember, for the full scoop and all the legal bits, you'll need to dive into the complete text.

These are TheFinAdvisor’s Terms of Use and they apply to all users of the TheFinAdvisor platform. TheFinAdvisor serves as a digital platform designed to facilitate connections between enthusiasts ("Followers") and content creators ("creators"). The terms "TheFinAdvisor," "we," "us," and "our" within this document are references to TheFinAdvisor, encompassing the entirety of its platform and the range of services provided, which include but are not limited to the TheFinAdvisor iOS and Android applications, TheFinAdvisor APIs, TheFinAdvisor embed functionalities, the website located at www.TheFinAdvisor.com, and any other websites operated by TheFinAdvisor.

By engaging with TheFinAdvisor, you consent to these terms along with our other policies like the Privacy Policy, Community Guidelines, and Benefit Guidelines. We urge you to read these documents carefully and reach out if you have any queries. For details on our data handling practices, please review our Privacy Policy and Cookie Policy, as we handle information in line with these guidelines.

Your account

 

When setting up an account, ensure your information is accurate and updated as necessary. You need to be at least 13 years old to join TheFinAdvisor, with additional requirements for creating content or engaging with certain services depending on your age and local laws regarding data processing. If you want to create content, subscribe to certain creators, or purchase specific offerings, you must be 18 or have permission from a parent or guardian. You're accountable for all activities conducted under your account and for maintaining its security. Notify us immediately if you suspect your account has been compromised. Our Security Policy provides further details on protecting your account.

Abusive conduct

You bear sole responsibility for all activities conducted through your account. In the event of any breach of our terms or policies, we reserve the right to terminate your account forthwith. Engaging in unlawful, offensive, or technically harmful conduct towards others or TheFinAdvisor, including but not limited to utilizing TheFinAdvisor as a mere storage platform or in any other manner that is unintended and adversely affects us, is strictly prohibited. As a content creator generating revenue through TheFinAdvisor, your financial activities may subject us to potential risks. Consequently, we reserve the right to review your conduct both within and outside of TheFinAdvisor's platform. For more comprehensive information, please refer to our Community Guidelines and Security Policy. While our terms and policies are designed to address a broad range of issues, should you devise any novel methods that could compromise TheFinAdvisor or its community's integrity, we reserve the right to undertake necessary preventive measures.

All about being a creator

This document outlines the definition and responsibilities of a "creator" on TheFinAdvisor. In essence, a creator establishes a presence on TheFinAdvisor to interact with community members who support the creator's work through memberships or purchases. These individuals may also be referred to as "Financial Influencers" or "Finfluencers." This overview includes critical information regarding payments, fees, taxes, and limitations, all of which are crucial for creators to understand fully.

Creator Page

To assume the role of a creator, one must initiate and launch a dedicated page to offer memberships or services. Upon joining TheFinAdvisor, you integrate into the broader TheFinAdvisor community. The platform provides various tools for creators, enabling them to display their work, interact with community members, and distribute merchandise via our merchandising service. The membership model is designed for creators to connect with their most ardent supporters, providing them with unique benefits such as exclusive access, merchandise, original content, and interactive community experiences. As a creator, you garner sustained support and financial backing from your community members through memberships and offerings acquired on TheFinAdvisor.

Payments

As a creator on TheFinAdvisor, you have the option to provide offerings on a one-time basis or establish memberships under an automatically renewing subscription model. In jurisdictions where this feature is available and applicable, we may, at our sole discretion, convert the pricing of your offerings and subscriptions to the local currency of community members, utilizing a currency conversion rate determined by us. Additionally, where permissible and under your control, prices of offerings to community members may be adjusted to reflect any fees levied by external platforms (such as the App Store) where purchases are executed, again at our discretion.

 

TheFinAdvisor typically oversees issues related to payment such as fraud detection, chargeback handling, and the resolution of payment disputes. However, transactions conducted through specific platforms (e.g., the App Store) may be subject to the payment issue handling protocols of those platforms. TheFinAdvisor endeavors to facilitate timely access to earned funds, contingent upon the service level and type of TheFinAdvisor service utilized by the creator. Note that the availability of funds may vary based on the originating platform of purchase and the selected TheFinAdvisor service tier, and in certain cases, a reserve may be maintained to prevent immediate access to funds. Delays in fund accessibility may occasionally occur.

Furthermore, TheFinAdvisor reserves the right to block or withhold access to funds due to violations of our terms, policies, or for compliance reasons, including the necessity of collecting tax-related information. In such instances, we aim to promptly communicate the cause of the blockage or withholding. Should you have inquiries regarding the restriction or delay in accessing funds, we encourage direct communication with our support team.

For the purpose of protecting creators and maintaining platform integrity, TheFinAdvisor may withhold or block payments from community members suspected of fraudulent activity. Refunds issued to community members or chargebacks initiated by them may result in a negative balance in your account, and any fees incurred from TheFinAdvisor or external platforms involved in the transaction may not be reimbursable. In the event of a negative balance, we retain the right to offset this against future payments owed to you.

To ensure a safe and inclusive environment, TheFinAdvisor prohibits all creators from disseminating sexually explicit content or material containing nudity. We reserve the right to restrict or revoke access to the platform for any creator who violates these community standards.

Fees

As a creator engaging with TheFinAdvisor platform, you are subject to a series of fees associated with your offerings and paid memberships. Detailed descriptions of these fees are continuously updated and available in our Help Centre. It is important to note that these fees are subject to change and may be adjusted with prior notification to you. The exact fees applicable may vary depending on the selected level and type of TheFinAdvisor service, which may include paid membership services, complimentary membership services, and services designed to facilitate one-time transactions. The specific fees include:

• Platform Fee: This may be a fixed amount or calculated as a percentage of payments processed successfully. It covers general platform maintenance and service.
• Feature-specific Fees: These fees are associated with particular features of TheFinAdvisor and may be either a flat fee or a percentage of successfully processed payments.
• Payment Processing Fee: This fee, encompassing both a percentage of successfully processed payments and a fixed amount per transaction, covers the costs related to processing payments from Community members. This includes activities such as recurring billing, handling of declined payments, and anti-fraud measures.
• Payout Fee: This is the charge for transferring the earnings from TheFinAdvisor to your designated payout method. The amount may differ based on the payout method you select.
• Currency Conversion Fee: Applicable when payments are processed in a currency different from your payout currency, this fee is calculated as a percentage of the successfully processed payments.
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Creators can review the fees for offerings and subscriptions within the creator dashboard, though it should be noted that payout fees are not typically listed here. Furthermore, for purchases made through certain platforms (e.g., the App Store), those platforms may impose additional fees. TheFinAdvisor strives to inform you of these additional charges through your creator dashboard and may, where supported and with your consent, adjust the pricing of offerings to Community members to offset these external fees.

In instances where a Community member makes a payment in a currency different from that of their payment instrument, or the payment is processed in a different country from the payment instrument, the associated financial institution may impose a foreign transaction fee. Please be advised that TheFinAdvisor does not apply these fees, has no control over them, lacks insight into their application, and does not receive any part of these fees. However, our payment processing decisions may indirectly influence the incidence of such fees.

Tax

In order to satisfy our tax obligations, we collect tax identification information and, in certain circumstances, report this information and earnings to tax authorities as legally required. For example, if you are located in the United States or are a United States citizen who has earned $600 or more, TheFinAdvisor is required to issue you a Form 1099-K at year end. For purposes of Forms 1099-K, we treat all creator earnings as earned for the sales of goods or services. You are responsible for reporting any income, withholding or other earnings-based taxes which may be due as a result of money you’ve earned on TheFinAdvisor. You can learn more in our Tax Help Centre. 

We are additionally responsible for a number of transactional taxes across the world. These include, but are not limited to, Valued Added Tax (“VAT”), Goods and Services Tax (“GST”) and other local service or sales taxes in non-US locations (collectively referred to as “VAT”), as well as state sales tax in the United States. To learn more about how we handle transaction taxes, please check our VAT guide and other Help Centre articles. In locales where we are required to collect transaction tax from Community members, invoices presented to and payments processed from Community members will include the tier or customised payment amount plus the applicable tax. Applicable tax will be charged in addition to the price of a relevant transaction based upon the benefits that you indicate that you will be offering. We will use the benefit categories that you assign to your membership or offering to calculate, collect and remit the applicable taxes. You are responsible for ensuring that all of your benefits are properly categorised using good faith efforts and to the best of your ability using the available tools. You agree to provide accurate information when you are engaging with the tier tools, sales tax weighting tools and, generally, when listing and categorising benefits transferred within membership tiers and offerings. Once settled, the tax amount will be automatically deducted and we will remit directly to the applicable taxing authority. A record of the transaction tax portion of the payment will be available on your earnings details page.

Amounts payable under this agreement between a creator and TheFinAdvisor may include VAT or sales tax where applicable. Please refer to our Tax Help Centre in this regard. You agree that you will provide us with any information and documents for accurate tax determination and compliance, where and as we request or as otherwise required.

Restrictions

TheFinAdvisor enforces strict compliance with our terms and policies, which are detailed in our Community Guidelines and Benefit Guidelines. The core prohibitions under these guidelines include:

• Creations or benefits that are unlawful;
• Creations or benefits that display hostility or abuse towards individuals;
• Creations or benefits that are fraudulent, misleading, or deceptive;
• Creations or benefits that infringe upon others' intellectual property rights, barring instances where you possess explicit written authorization or your usage qualifies as fair use; and
• Creations or benefits depicting real individuals in sexual activities.

Creators must ensure that their content is appropriate for all community members, including minors. If your content is accessible to individuals under 18 years of age, you must remind them to obtain consent from a parent or legal guardian to purchase offerings or memberships on TheFinAdvisor. Please note, individuals under the age of 13 are prohibited from using TheFinAdvisor. We reserve the right to deny service to any individual or group without obligation.

Furthermore, as a creator, you bear the responsibility for the protection of community members' data in accordance with our Data Processing Agreement, also known as the Creator Privacy Promise.

Please be aware that an account on TheFinAdvisor is intrinsically linked to the original creator's intellectual and creative output and may not be sold, transferred, or used by another individual.

TheFinAdvisor is committed to continual improvement and innovation. Consequently, we may test, modify, or eliminate product features, providing access to a select group of creators. These modifications are not guaranteed to be within your control and may be implemented or withdrawn at our discretion. Access to early, beta, or test features is not guaranteed and may be governed by additional conditions, which are detailed in our Help Centre.

All about being a Community Member

This section provides an overview of the rights and responsibilities of Community Members on TheFinAdvisor. Community Members are individuals who subscribe to, or make purchases on, TheFinAdvisor, potentially receiving special benefits from creators they support. Through these transactions, Community Members gain access to exclusive content and can engage directly with creators and other Community Members via tools provided by TheFinAdvisor.

 

Community Member

 

This section provides an overview of the rights and responsibilities of Community Members on TheFinAdvisor. Community Members are individuals who subscribe to, or make purchases on, TheFinAdvisor, potentially receiving special benefits from creators they support. Through these transactions, Community Members gain access to exclusive content and can engage directly with creators and other Community Members via tools provided by TheFinAdvisor.

Community Member Support and Benefits

By supporting a creator, you may become eligible for special benefits such as acknowledgements, unique creations, or merchandise, based on the terms of your subscription or purchase. Payments are processed either on a one-time basis or through automatically renewing subscriptions, with TheFinAdvisor serving as the billing entity. In the event of primary payment method failure, backup payment methods may be charged according to your settings.

The specifics of each subscription or offering—including timing, amount, and the nature of benefits—depend on the agreement with the creator you are supporting. Details of these arrangements are available prior to purchase, and your active subscriptions and billing history are accessible for review.

License and Subscription Types

Upon full payment and adherence to these terms, Community Members receive a non-exclusive, non-transferable, revocable, limited license to access and view content provided by creators, solely for private, non-commercial use. This content may become unavailable under certain conditions.

TheFinAdvisor offers three main types of paid, automatically renewing subscriptions: monthly, per-creation (with a limit option), and annual (often at a discount). Subscription availability varies by creator. All paid subscriptions auto-renew according to their cycle until cancelled through membership settings. Increases in subscription costs, reflecting changes in creator offerings or currency exchange rates, will be communicated in advance.

Cancellation and Tier Adjustments

Memberships can be cancelled or adjusted through your membership settings, impacting the next billing cycle. Reducing support or cancelling may result in loss of access to certain content or benefits. Access may also be lost due to factors like payment failure, account termination, creator actions, or changes by TheFinAdvisor.

Content Quality and Screening

While TheFinAdvisor attempts to verify creator identities and offerings, we cannot guarantee all content or claims. We rely on Community Members to report fraudulent or suspicious activity to maintain platform safety.

Tax and Payment Processing

Applicable taxes, such as VAT or sales tax, are added to transactions based on jurisdictional requirements and displayed at the time of purchase. TheFinAdvisor is not responsible for foreign transaction fees imposed by your bank, which may vary based on payment currency or the location of payment processing.

Product Testing and Refund Policy

TheFinAdvisor continually tests product features, which may be available to a subset of Community Members. These features are not guaranteed and may be subject to change. Generally, refunds are not provided except in specific cases at our discretion. Refund requests for purchases made through third-party platforms must be directed to those platforms.

By engaging with TheFinAdvisor, you agree to these terms, acknowledging that your participation supports creators while granting you access to unique content and experiences.

All about being a Community member

A community member is someone who subscribes and/or makes a purchase on TheFinAdvisor, which may come with special benefits from creators they love. Through a subscription or offering on TheFinAdvisor, community members may receive benefits and directly interact with creators using tools supplied by us and, through TheFinAdvisor, have the opportunity to engage with a community of community members and creators.

Support and Benefits:

As a Community Member on TheFinAdvisor, your financial contributions support individual creators, enabling you to potentially receive exclusive benefits such as acknowledgments, unique content, or merchandise. Payments are structured either as one-off transactions or via auto-renewing subscription models, with TheFinAdvisor acting as the billing agent. In instances where the primary payment method is declined, alternate payment arrangements you have provided may be utilized according to the configurations you have established.

Subscription Details and Licensing:

The specific details, including the timing and amount of your subscription or offering, are contingent upon the subscription model and the creator you elect to support. Prior to finalizing a transaction, you will be furnished with all pertinent details regarding your purchase. As a subscriber or purchaser on TheFinAdvisor, you are granted a non-exclusive, non-transferable, revocable, limited license to access and utilize the creator’s content, strictly for private, non-commercial purposes.

TheFinAdvisor facilitates three primary types of auto-renewing paid subscriptions: monthly, per-creation (with a cap feature), and annual (usually offered at a discount). Availability of subscription types varies by creator. Subscriptions continue to renew automatically according to their respective cycles until cancelled within your membership settings.

Cancellation and Payment Adjustments:

You retain the right to cancel or modify your subscription settings at any time. Changes to your subscription level may impact forthcoming charges. For instance, modifying or canceling your subscription can affect the ensuing billing cycle, potentially leading to a loss of access to certain content or benefits. Additionally, modifications to your subscription may result in changes to the services and content accessible to you.

Quality Control and Community Safety:

TheFinAdvisor attempts to monitor content for authenticity and to prevent fraudulent activities; however, we cannot unequivocally guarantee the veracity of creators or the claims made by them. Your reports of suspicious activities are valuable in maintaining the safety and integrity of TheFinAdvisor community.

Taxation and Payment Processing:

In regions where TheFinAdvisor is mandated to apply taxes such as VAT or sales tax, these will be included in your total charge and highlighted during the transaction process. TheFinAdvisor is responsible for remitting collected taxes to the appropriate authorities. It is incumbent upon you to ensure your location details are accurate for tax assessment purposes.

Should payments involve currency conversion or are processed outside the associated payment instrument’s country, respective financial institutions may impose transaction fees. Please note, TheFinAdvisor does not apply these fees and has no control over them.

Product Development and Refund Policy:

TheFinAdvisor continually tests and updates product features, which may be available to a select segment of Community Members without guarantee. The introduction and removal of these features remain at our sole discretion and may include additional terms.

Regarding refunds, our standard policy does not provide for reimbursements, except under certain circumstances at our discretion. If purchases are made through external platforms, such as the App Store, you may need to address refund requests directly with those services. Further information is available in our Help Centre.

TheFinAdvisor's role

Monitoring and Enforcement of Terms and Policies on TheFinAdvisor

TheFinAdvisor conducts regular reviews of user pages and posts to ensure compliance with our terms, and policies, including the Community Guidelines and Benefit Guidelines. We also investigate reports alleging potential violations. Please be aware that these investigations may extend beyond the confines of TheFinAdvisor, particularly as actions taken with earnings on the platform may pose risks to TheFinAdvisor. Investigations are thorough and may require considerable time to complete.

In instances of potential policy breaches, our general approach involves collaborating with the involved parties — creators or community members — to address the issues, aiming for resolution and continued participation on TheFinAdvisor. However, account termination for creators or community members may occur if deemed necessary to safeguard the interests and security of other users, the platform, or the wider community. Such decisions are made with careful consideration and as a last resort.

Furthermore, TheFinAdvisor maintains the authority to disqualify users from participating in annual memberships. Should a creator be disqualified, they will no longer be able to offer annual subscriptions to new community members. Similarly, a community member’s disqualification prevents them from subscribing to any new annual memberships. This action does not automatically result in removal from TheFinAdvisor unless additional, separate grounds for such removal exist.

We encourage the reporting of any activities believed to be in violation of our Community Guidelines. Instructions for submitting such reports can be found on our platform.

As an entity based in the United States and operating internationally, TheFinAdvisor is obliged to adhere to economic sanctions and trade restrictions, including those enforced by the United States Department of the Treasury’s Office of Foreign Assets Control (OFAC). Consequently, TheFinAdvisor is prohibited from engaging in transactions with certain designated individuals, regions, or items emanating from those regions as determined by regulatory bodies like OFAC. Detailed information on these restrictions is available in our Sanctions Policy.

Account deletion

You may elect to permanently terminate your account by navigating to our Privacy Centre at your convenience.TheFinAdvisor reserves the right to terminate or suspend your account, cancel any membership subscriptions, and remove any content including descriptions, posts, offerings, or benefits, according to our sole discretion, without prior notice. Under no circumstances shall you initiate legal action against TheFinAdvisor for the suspension or termination of another user's account, and by agreeing to these terms, you expressly waive the right to file such claims. Should you contravene this agreement by initiating such a claim, you shall be liable for all resulting damages incurred by TheFinAdvisor, including but not limited to attorney’s fees and court costs.

Furthermore, it is important to understand that certain provisions of these terms, including but not limited to indemnification obligations and liability limitations, will remain binding and in full effect even subsequent to the deactivation or deletion of your account.

Your creations

Creators retain full ownership of their intellectual properties and Community Members retain full ownership of their postings on TheFinAdvisor. However, in order to facilitate the effective operation of TheFinAdvisor's services, we require from you a royalty-free, perpetual, irrevocable, non-exclusive, sublicensable, worldwide license to utilize, modify, reproduce, store, translate, transmit, distribute, execute, create derivative works, and publicly exhibit your creations or postings. This license extends to all formats and channels, whether currently known or later developed, across the globe, and may include the use of any name, username, voice, or likeness associated with the content. In instances where your creations include personal data, you acknowledge TheFinAdvisor's "legitimate interest" in such data within the confines of this license.

The scope of this license is necessary for the provision of TheFinAdvisor's services, which include hosting of content, promotion of memberships to your Community Members, and facilitation of community features like comments on posts. It is essential to clarify that you maintain complete ownership over your intellectual properties and postings; this agreement does not constitute a transfer or lease of your intellectual property rights to TheFinAdvisor. Our use of your creations is strictly limited to enabling and promoting memberships and offerings you configure on TheFinAdvisor, without the intention to exploit or derive profit from your creations beyond the facilitation of these services.

You covenant not to post or make available on TheFinAdvisor any content that infringes upon the intellectual property or proprietary rights of others. TheFinAdvisor reserves the right to remove content and materials infringing on its terms and policies, including these Terms of Use and Community Guidelines. We adhere to and enforce a policy addressing the compliant notifications of claimed copyright infringement, which includes the termination of accounts of creators and Community Members identified as repeat infringers under certain conditions. Detailed information about this policy and the procedure for submitting or responding to copyright infringement claims can be accessed on our platform.

Furthermore, Community Members are prohibited from using any creations posted by creators in a manner not authorized by the creator, including sharing said creations with individuals who have not acquired them through the appropriate offering or subscription.

Third-party apps and services

You may grant third-party apps and services access to your TheFinAdvisor account and you may grant TheFinAdvisor access to third-party apps and services. You may also revoke this access.

Upon linking your TheFinAdvisor account with external websites, applications, or services, you may be prompted to authorize these entities to access specific information pertaining to your TheFinAdvisor account and/or to allow them to undertake certain actions on your behalf within your TheFinAdvisor account. Should you decide to grant such authorizations, TheFinAdvisor shall comply with your directives and extend the access or permissions as dictated by your selections. Further details regarding the scope and management of these permissions can be found in our Privacy Policy.

TheFinAdvisor's creations

You agree that any bug reports or suggested improvements that you provide to TheFinAdvisor will be fully owned by TheFinAdvisor. Creators can use our copyrights or trademarks to promote their TheFinAdvisor pages, but can’t use them for anything else without our permission.

Intellectual Property Rights and Usage of TheFinAdvisor Creations

The intellectual properties of TheFinAdvisor, including but not limited to the text displayed on www.TheFinAdvisor.com and other associated websites, our iOS and Android applications, our APIs, our embeds, our logo, and our entire codebase, are protected under the applicable copyright, trademark, patent, and trade secret laws.

We confer upon creators a non-exclusive license to utilize TheFinAdvisor's logo and other intellectual properties strictly for the purpose of promoting their respective TheFinAdvisor pages, subject to the guidelines delineated in our Brand Guidelines. Any use, reproduction, distribution, performance, public display, or creation of derivative works based on TheFinAdvisor's intellectual properties, other than as expressly permitted herein, requires prior written consent from TheFinAdvisor. Should you have any inquiries regarding these matters, you are encouraged to contact us for clarification.

Feedback and Contributions

TheFinAdvisor values and encourages feedback on its services, including but not limited to feedback regarding early-access, beta, or test features that have been made accessible to you. You acknowledge that any suggestions, comments, ideas, bug reports, or proposed enhancements provided by you to TheFinAdvisor become the sole property of TheFinAdvisor. By submitting such feedback, you agree that TheFinAdvisor has the exclusive right to utilize, incorporate, and implement this feedback in its products and services without any obligation to provide compensation or attribution, to enhance TheFinAdvisor's offerings and serve the creator and community members more effectively.

Indemnity

You hereby agree to indemnify, defend, and hold harmless TheFinAdvisor, its subsidiaries, affiliates, officers, directors, employees, agents, and third-party service providers from and against any and all losses, liabilities, expenses, including legal fees, arising from or related to these terms or your utilization of TheFinAdvisor services.

We retain the exclusive right to assume control of the defence pertaining to any claim subject to indemnification under this provision. Should we elect to exercise this right, you shall provide all necessary cooperation in our defence of such claim. Your indemnification obligation extends to all aforementioned entities associated with TheFinAdvisor.

Warranty Disclaimer

TheFinAdvisor is made available to you on an "as is" basis without any representations or warranties of any kind, either express or implied. To the fullest extent permissible under applicable law, we expressly disclaim all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. This disclaimer extends to our subsidiaries, affiliates, and third-party service providers.

Limitation of Liability

To the maximum extent allowed by applicable law, we shall not be liable to you for any indirect, incidental, consequential, or punitive damages arising from or in connection with these terms, or from your use or attempted use of TheFinAdvisor. Furthermore, to the maximum extent permitted by applicable law, our liability for damages shall be limited to the total amount of money we have earned from your use of TheFinAdvisor. We are expressly not liable for any loss related to offerings and benefits that are not fulfilled, or losses resulting from conflicting contractual commitments. Within the context of this clause, the terms "we" and "our" encompass our subsidiaries, affiliates, officers, directors, employees, agents, and third-party service providers.

Dispute resolution

We invite you to reach out to us directly should you encounter any issues or concerns. In the event that a dispute arises from these terms or in connection to your utilization of TheFinAdvisor, such dispute shall be adjudicated in the federal or state courts situated in Wilmington, Delaware. Both parties herein agree to submit exclusively to the jurisdiction and venue of the courts located in Wilmington for the resolution of any disputes pertaining to these terms or TheFinAdvisor.

The laws of the State of Delaware, excluding its conflicts of law rules, shall govern these terms, all related TheFinAdvisor policies, and any dispute that may arise between you and TheFinAdvisor.

Everything else

Entire Agreement and Legal Effectiveness

This document, along with any referenced policies, constitutes the entire agreement between you and TheFinAdvisor, superseding all previous agreements. This agreement does not establish any form of partnership, joint venture, employment, or franchise relationship between you and TheFinAdvisor. Should any provision of these terms be found unenforceable, such provision shall be amended as necessary to ensure its enforceability, while maintaining the original intent to the maximum extent possible. If modification is not possible, the unenforceable provision will be severed from these terms, with all remaining provisions continuing in full force and effect. The failure of either party to exercise any right provided in these terms shall not be deemed a waiver of any further rights.

Amendments to the Terms

We reserve the right to modify these terms at our discretion. Significant changes will be communicated to you before they become effective. Your continued use of TheFinAdvisor after such changes have been notified constitutes your acceptance of the revised terms or policies.

Accessibility Commitment

TheFinAdvisor is dedicated to ensuring accessibility for individuals with disabilities. Our accessibility policy can be accessed. Should you encounter issues related to accessibility tools, please reach out to us via [email protected] for assistance.

SMS and MMS Marketing

By opting to receive text messages from us, you consent to receive recurring automated marketing and personalized promotional messages (e.g., SMS and MMS) from TheFinAdvisor, which may be sent via an automatic telephone dialing system, to the mobile number you provided or any other number you designate. Your consent to receive automated text messages is not required as a condition for any purchase. Standard message and data rates may apply, and the frequency of messages may vary. We may adjust the message frequency or modify the used short code or phone number at any time. Not all devices or areas are supported; hence, message delivery is not guaranteed. Neither TheFinAdvisor, our service providers, nor mobile carriers are responsible for delayed or undelivered messages.

Corporate Address

The registered office of TheFinAdvisor is located in Wilmington, Delaware.

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Privacy Policy V1

Privacy Policy Website

Last Updated: 28th June 2024

Welcome to TheFinAdvisor!

TheFinAdvisor serves as a digital platform designed to facilitate connections between enthusiasts ("Followers") and content creators ("creators"). The terms "TheFinAdvisor," "we," "us," and "our" within this document are references to TheFinAdvisor., encompassing the entirety of its platform and the range of services provided, which include but are not limited to the TheFinAdvisor web applications, TheFinAdvisor APIs, TheFinAdvisor embed functionalities, the website located at www.TheFinAdvisor.com, and any other websites operated by TheFinAdvisor.

This Privacy Policy constitutes a section of our Terms of Use and aims to delineate the methodologies surrounding our collection, utilization, and dissemination of information.

Information You Provide TheFinAdvisor

The personal information that you furnish to TheFinAdvisor via various text fields includes, but is not limited to, your name, payment details, and offered benefits. The specific type of information required from you varies based on your interactions within our platform, such as account creation, Community Member enrollment, subscription purchases, engagements with creators, or if you elect to become a creator yourself. Typically, the information we mandate includes:

• first and last name/surname;
• email address;
• phone number;
• username;
• password; and/or
• county and state/province of residence.

Additionally, you may opt to register for TheFinAdvisor using your Facebook, Google, or Apple accounts. In such cases, we will request access to basic information from your respective account, which includes your userID, full name, email address, and profile picture. You retain the right to revoke our access to this information at any time by altering the relevant settings in your Facebook, Google, or Apple account, which will subsequently disable your ability to use these accounts for logging into TheFinAdvisor. It is important to note that using your Facebook, Google, or Apple accounts to register with TheFinAdvisor may necessitate you to disclose personal data to these platforms, which may include details regarding your activities on TheFinAdvisor. We advise you to review the privacy policies of Facebook, Google, and Apple, respectively, to understand their data handling practices.

Furthermore, TheFinAdvisor allows you the option to enhance your public profile with additional information, such as geographical location, links to social media profiles, and a personal bio. This additional information, alongside the data initially collected, is stored and managed by TheFinAdvisor in accordance with our data collection and privacy practices.

Community members

A Community Member on TheFinAdvisor is defined as an individual who engages in subscriptions and/or makes purchases, potentially receiving special benefits from favored creators. As part of your membership, you are required to submit your payment details directly to our affiliated payment processors. The privacy policies of these payment partners, can be accessed on their respective websites.

TheFinAdvisor retains only the expiration date and postal code associated with your payment card. Full payment card numbers are not stored by TheFinAdvisor. Instead, we employ a service provider to generate a token that represents your card's primary account number, which is then securely stored by TheFinAdvisor. In instances where you utilize a payment service that necessitates the disclosure of personal information, such as your name and email address (e.g., PayPal), such information may be shared with TheFinAdvisor by the payment partner.

Furthermore, we process data regarding the creators you support, your subscriptions, purchases, and the benefits you accrue. Community Members opting for memberships or offerings that entail physical benefits may be prompted to provide, at their discretion, shipping details including their phone number. Additionally, we may ascertain your geographical location based on the country you disclose, your IP address, or details from your payment method.

Creators

A "Creator" refers to an individual or entity who establishes a Community on TheFinAdvisor with the intent to engage with Community Members who support the Creator's work through memberships or other offerings. To assume the role of a Creator, you are required to develop a page detailing your creative projects and any associated benefits you intend to offer to your supporters.

In order to receive financial disbursements, Creators must register with one of our designated payment partners. Opting for a payment method that necessitates the submission of personal data, such as your name and email address (for instance, PayPal), permits the chosen payment service to share this information with TheFinAdvisor. Additionally, you may be obliged to disclose your banking details to facilitate the processing of payments.

For tax compliance purposes, Creators are mandated to provide supplementary information. The specifics of the required data may vary based on your geographical location and the nature of your creative content. The information you may be required to submit to TheFinAdvisor includes, but is not limited to:

• email address;
• phone number;
• username;
• password;
• first and last name/surname;
• business name;
• address;
• social security number and/or employer identification number;
• country of citizenship;
• tax identification number, company registration number, and/or VAT number;
• date of birth;
• place of birth;
• your nonprofit registration number, if you are a nonprofit business;
• bank account information;
• self identification as an Adult/18+ creator; and/or
• copies of your ID card and proof of residency.

Creators must ensure that all provided information is accurate and up-to-date to meet tax requirements and facilitate payment processing.

Additional Information We Collect

Automatically Collected Information

TheFinAdvisor systematically records information pertaining to your engagement with our platform, inclusive of instances where you have not established an account. Specifically, this pertains to activities such as visiting TheFinAdvisor.com, engaging with TheFinAdvisor embeds on external websites or mobile applications, utilizing TheFinAdvisor's mobile applications, logging into TheFinAdvisor's services, or interacting with emails from TheFinAdvisor. During such interactions, we may automatically collect data concerning you, which may include:

• Your IP address;
• Your estimated location, typically inferred from your IP address;
• The type of browser and/or device utilized;
• Your operating system;
• Language preferences;
• The source webpage, including any parameters it contains;
• Your mobile network provider;
• Detailed device information, including device and application identifiers;
• Search terms used, irrespective of whether they are submitted as formal queries;
• The links upon which you click;
• The webpages or creator content you view or request;
• The length of your session, time spent on pages, and the duration of media experiences, encompassing viewing time; and
• Cookie data, as elaborated in our Cookie Policy.

Messages and Comments on TheFinAdvisor

Upon the transmission or receipt of messages, or when you make posts or are referenced in comments or messages on TheFinAdvisor, we undertake the collection of the content of such communications along with associated data. This encompasses, but is not limited to, the contents of the messages and comments, the time and date they were issued, and information concerning engagement with these communications, such as the identities of the viewers and the timestamps related to these interactions.

User Research Studies & Surveys

We engage in research concerning current, former, and potential creators and community members to enhance our understanding and services. Periodically, we may invite you to partake in such research studies. Should you elect to participate, we may observe your interaction with TheFinAdvisor platform and record video, audio, and images of your usage and your interactions with TheFinAdvisor researchers.

Furthermore, as part of these research initiatives, we may request that you complete surveys addressing various aspects, including but not limited to, your utilization of TheFinAdvisor, and your perceptions of TheFinAdvisor’s services and brand identity. Your responses to these inquiries will be collected and stored for analysis and improvement purposes.

Event Information & Surveys

Periodically, we may invite you to participate in surveys pertaining to TheFinAdvisor events. As part of our ongoing efforts to better comprehend and cater to the needs of creators and community members, we may request demographic information. This may encompass details related to your gender identity, ethnicity, race, age, sexual orientation, income levels, and accessibility needs. Provision of this information is entirely at your discretion and voluntary.

The collection of such data aids us in gaining a comprehensive understanding of the diverse group of creators and community members engaging with TheFinAdvisor. It also assists in the development and marketing of events tailored to creators and community members, and in enhancing the visibility and discoverability of creators, including during such events. Upon completion of these surveys, your responses, including any demographic details you opt to provide, will be recorded and retained.

Additionally, during both in-person and online events, we may collect information directly from you. This information may comprise your name, email address, mobile phone number, a description of the content you create, and any responses you provide to surveys or feedback forms.

Blogs & Creator Education Sites

We reserve the right to collect and retain your email address, comments, and profile information as submitted or generated on our blog and creator education platforms.

Information from Third-Party Accounts

Upon the establishment of your TheFinAdvisor account, you may possess the option to link various social media accounts (such as Twitter, Facebook, YouTube, TikTok, and Twitch) to TheFinAdvisor. In doing so, we may collect and retain certain information associated with these linked accounts, which may include, but is not limited to:

• Profile information such as user ID, username, page name, and profile picture;
• Follower and subscriber numbers;
• Your relationship graph, which comprises information about the accounts you follow and those that follow you;
• Counts of your posts and uploads;
• Statistics related to views, likes, and comments on your content.

Furthermore, you may authorize TheFinAdvisor to access these third-party accounts to enhance certain functionalities within TheFinAdvisor. When establishing such a connection, the respective third-party service may provide a disclosure detailing the specific information that will be accessible to TheFinAdvisor and the permissions you are granting, including the authority for TheFinAdvisor to act on your behalf.

You retain the right to withdraw TheFinAdvisor's access to any linked third-party accounts at any moment through the relevant third-party's platform settings page.

Promotions

TheFinAdvisor may conduct various promotional activities through accounts managed by TheFinAdvisor on third-party platforms, including but not limited to Instagram, Twitter, and Facebook. Any personal data collected by TheFinAdvisor in connection with these promotional activities will be processed and utilized in strict adherence to the terms outlined in our Privacy Policy.

Information Collected by Third Parties

Cookies

Third-party entities may employ cookies within our website infrastructure. A cookie constitutes a small text document retained by a website on your computing or mobile device upon your visitation of said site. For comprehensive details regarding the application of cookies on TheFinAdvisor, kindly refer to our Cookie Policy. You possess the ability to view and modify your cookie preferences specific to your current browser for TheFinAdvisor.com at the designated adjustments section.

Social Media Features and Widgets

TheFinAdvisor incorporates social media functionalities and related products, including but not limited to the Facebook "Like" button, and various widgets such as the "Share" button. These widgets may be interactive mini-programs operating within TheFinAdvisor platform. It is pertinent to note that these features have the capacity to capture your IP address among other personal data, particularly regarding your activity on our site, and may initiate or access cookies on your device.

The aforesaid social media features and widgets may be hosted directly by TheFinAdvisor or by third-party services. Your interaction with these features implicates the collection and use of your information, governed by the privacy policies of the respective third-party providers.

For a detailed understanding of the technologies employed by these third-party entities, the nature of information collected, and its subsequent utilization, we advise referring to the privacy policies of these services. Provided below are links to the privacy policies of commonly utilized services for your convenience:

• Facebook: https://www.facebook.com/about/privacy/
• Instagram: https://www.facebook.com/about/privacy/
• TikTok: https://www.tiktok.com/legal/privacy-policy-us
• Twitch: https://www.twitch.tv/p/legal/privacy-notice/
• Twitter: https://twitter.com/privacy
• YouTube: https://policies.google.com/privacy

How We Use Information

The information collected by TheFinAdvisor is utilized for the following purposes, as applicable:

• To ensure adherence to industry standards, self-regulatory guidelines, applicable United States federal and state laws, and international legal requirements, including but not limited to, those concerning tax reporting.
• To verify your identity in accordance with industry standards, self-regulatory guidelines, and legal requirements at various jurisdictional levels.
• To facilitate access to your account on TheFinAdvisor.
• To enable subscriptions to creators, as well as the purchase of subscriptions and offerings available on TheFinAdvisor.
• To process financial transactions including payments and disbursements.
• To administer VAT and/or sales tax as applicable.
• To fulfill the delivery of membership benefits and other offerings.
• To dispatch physical merchandise to the provided shipping address.
• To communicate with you via messages and notifications, which may include push notifications, email, and SMS/MMS, in line with your communication preferences.
• To provide information regarding TheFinAdvisor, its products, and details pertaining to your memberships and offerings on the platform.
• To offer customer support and respond to your inquiries.
• To promote your TheFinAdvisor account and/or creator page, enhancing visibility and discoverability.
• To personalize your experience on TheFinAdvisor, including the recommendation of creators.
• To market TheFinAdvisor's products and services to you or to demographics similar to yours, including through personalized advertising measures, subject to your marketing preferences.
• To organize and customize in-person and online events.
• To understand and analyze your utilization of the service for continuous improvement.
• To drive research and development efforts aimed at enhancing TheFinAdvisor and expanding our product features.
• To prevent fraudulent, abusive, and illegal activities on TheFinAdvisor through a combination of automated processes and manual reviews.
• To provide reasonable accommodations upon notification of a disability.

Information Shared with Creators

By subscribing, purchasing a membership or offering on TheFinAdvisor that is provided by a creator, or by engaging with or becoming a community member associated with a creator, you consent to the disclosure of certain personal data to the creator. This data may comprise:

• Your complete name as displayed in your TheFinAdvisor profile;
• Your email address;
• Additional profile information on TheFinAdvisor, including your avatar image;
• Your physical address, city, state/province, and country, specifically if you opt for a membership or offering that includes a physical benefit and you elect to provide your shipping details;
• Your telephone number, applicable under circumstances such as supporting a creator who communicates via text messages, choosing a membership or offering that entails a physical benefit and providing shipping details, or when opting for event notifications via SMS;
• Details of your pledge, encompassing the amount and initiation date, excluding comprehensive payment card information;
• Aggregated analytics concerning your TheFinAdvisor usage, including metrics such as post views, video views, and duration of video views.

Furthermore, you may be invited to participate in surveys concerning specific creators on TheFinAdvisor, particularly following subscription activities or cancellations thereof. Participation in such surveys is optional; however, by partaking, you consent to the sharing of your responses, which may include personal identifiers like your full name and email address, with the relevant creator.

Any messages transmitted via TheFinAdvisor, inclusive of those sent to creators, will be shared with the designated recipients.

TheFinAdvisor has established a Data Processing Agreement, known as the Creator Privacy Promise, which stipulates the conditions under which creators are authorized to handle the information shared with them. This agreement delineates a creator’s commitment to maintaining the privacy of their community members both during and after their engagement on TheFinAdvisor.

Creators operating pages and/or memberships on TheFinAdvisor may incorporate services from third-party providers, which could encompass hosting of content or facilitation of membership benefits, such as the dispatch of physical goods. Consequently, creators might disclose community members personal data to these third-party entities or permit community members to directly share personal data with such services for the purpose of receiving offerings or benefits, or participating in memberships or related events. TheFinAdvisor’s app directory outlines several of these third-party services, although it is not comprehensive. As creators may utilize additional services, it is advised that you review the privacy policies of these third-party services to understand their practices regarding the collection, utilization, and disclosure of personal data.

Information Shared with Communities on TheFinAdvisor

By engaging with TheFinAdvisor through actions such as subscribing, purchasing a membership or offering that a creator has made available, interacting with a creator, becoming a community member of a creator, or establishing a creator page, you become a part of a TheFinAdvisor community associated with that specific creator. This community consists of the creator and individuals who have subscribed to, purchased from, or engaged with the creator on TheFinAdvisor, including free subscribers. As part of this community, you consent to share personal data, which may encompass:

• Your full name as it appears in your TheFinAdvisor profile within this community;
• Your profile avatar image;
• Your biographical description as listed in your community profile;
• Links to your connected social media accounts within the community profile;
• Details of your subscription, membership tier, or other recurring payments made to the associated creator;
• Details of offerings you have purchased on TheFinAdvisor pertinent to this creator;
• Duration of your support for the creator, including the commencement dates of offerings, subscriptions, or membership tiers;
• Shared community memberships between you and other profile viewers on TheFinAdvisor;
• Shared chat room participations within TheFinAdvisor with the profile viewer;
• Your status within the community, encompassing any awards, badges, and roles such as moderator status.

This information may be displayed within your community profile, which could contain more details than your public profile and is visible to other community members. For additional information regarding the sharing of personal data within community profiles on TheFinAdvisor and your control over such data, please consult our Help Center. Disabling your community profile in your settings will result in your public profile being displayed to community members instead.

Your actions within the community, such as commenting, liking, reacting, joining chat rooms, sending chat messages, expressing interest in events, and participating in community activities are observable by relevant sections of TheFinAdvisor communities. The act of composing a message in community spaces may be visible to others within that space. All interactions within community areas, including comments, messages, likes, and reactions, are accessible to members of the pertinent TheFinAdvisor community, and future members may review the history of these interactions.

Moreover, changes in the visibility of a post or community space will correspondingly affect the visibility of associated interactions such as comments, messages, likes, and reactions. For instance, should a post's visibility be expanded within the TheFinAdvisor community, the existing engagements with that post, like comments and reactions, will also become visible to the enlarged audience within that community.

Information Shared with the Public

The information outlined below may be publicly accessible or shared with the general public, and additional details are available in our Help Center.

Aggregated and otherwise non-personal data

This includes aggregated statistics and other non-personal information, which might be disclosed through blog posts, press releases, or other mediums to disseminate information regarding the usage and operational statistics of TheFinAdvisor.

Interactions with Content

Comments, likes, and other forms of reactions are subject to the visibility settings of the corresponding post or message. As such, interactions with publicly visible posts or messages are public, whereas interactions with posts or messages of limited visibility are confined to the audience determined by the original poster. Should a non-public post or message become public, the associated interactions will likewise transition to public visibility.

For community members

• Your public TheFinAdvisor profile, which may include your username, avatar image, and the account creation date;
• Connected social media accounts;
• Any public biographical description added to your account;
• If your full public profile setting is active:
  • The creators you support and the initiation date of support;
  • Details of subscriptions, membership tiers, or other recurring payments;
  • Posts you have liked;
  • Comments you have made.

For creators

• Your public TheFinAdvisor profile, which may include your username, avatar image, account creation date, and added location information;
• Connected social media accounts;
• Any public biographical description added to your account;
• If your full public profile setting is active:
  • The creators you support and the initiation date of support;
  • Details of subscriptions, membership tiers, or other recurring payments;
  • Posts you have liked;
  • Comments you have made;
• Contents of your creator page, including descriptions of membership tiers, post titles, set goals, shop existence, and details of any shop offerings;
• The subscriber count of your creator page if Community visibility is enabled;
• The earnings from your TheFinAdvisor activities if earnings visibility is enabled;
• The audience-specific visibility of your posts, for example, public posts are available to all, while tier-specific posts are limited to subscribers of that tier;
• Community member notifications upon your subscription to another creator page, contingent on public profile settings;
• Visibility of your likes or reactions to comments on your posts is determined by the post’s visibility settings.

Information Shared with Third Parties

TheFinAdvisor upholds a strict policy where your information is not sold to third parties. Apart from data shared with creators, disclosed within TheFinAdvisor communities, or made available to the public, we only disseminate personal data to third parties under the following circumstances.

TheFinAdvisor Service Providers

These entities are engaged under contractual obligations to provide specific services essential to our operations, such as cloud hosting, content distribution, security, fulfillment services, email and document management, internal communications, analytics, payment processing, and fraud prevention. Your personal data may be shared with these service providers under conditions aligning with this Privacy Policy, alongside suitable confidentiality and security measures. It is mandated that these entities utilize your personal information solely for purposes designated by TheFinAdvisor, although they may utilize non-personal data independently.

Governmental and Law Enforcement Agencies:

Tax Reporting

We share necessary information with tax authorities as required by law, including details pertaining to creators’ earnings, tax identification, and transactional taxes such as VAT, GST, and other applicable sales taxes.

Legal Process and Enforcement

Information may be disclosed to safeguard TheFinAdvisor’s integrity, and to protect the rights, property, and safety of our company, employees, community members, and creators. Such disclosures are in compliance with legal processes like subpoenas or warrants. Whenever feasible, we aim to notify the concerned parties before complying with government or law enforcement requests, provided it is legally permissible and the circumstances are deemed appropriate.

Corporate Transactions

In events of a sale, merger, bankruptcy, asset sale, or reorganization, personal data may be part of the transferred assets. The commitments made in this Privacy Policy will continue to apply post-transfer to any new entity.

Teammate Permissions

Certain creators may utilize team accounts to manage their creator page effectively. The primary owner or team lead of these accounts has the capability to assign roles and permissions to team members. Should you assign teammate roles, TheFinAdvisor will adhere to your directives in granting the specified access or permissions.

Third-Party Services Integration

If you link your TheFinAdvisor account to external websites, applications, or services, you may authorize these third parties to access information from or perform actions on behalf of your TheFinAdvisor account. Following your consent, TheFinAdvisor will enact the access or permissions you have specified.

For a deeper understanding of the specific scope of data sharing and your controls over personal data, we encourage reviewing additional details in our Help Center.

Your Preferences and Control over Your Data

Account and Privacy Settings

Upon logging into your account at www.TheFinAdvisor.com, you can locate your settings within the left navigation panel. For mobile app users of TheFinAdvisor, settings are accessible by selecting your avatar or profile icon. These settings allow you to review and modify your account preferences, encompassing privacy settings. Additionally, you can view and amend your cookie preferences specifically for your current browser used to access TheFinAdvisor.com.

Marketing Communications Opt-Out

You are entitled to opt out of receiving marketing communications at any point. This can be achieved directly through each marketing message where applicable, or by adjusting your preferences within your account settings. Opting out will cease the receipt of marketing emails and SMS/MMS messages, as applicable. Please anticipate up to 30 days for the processing of your opt-out request. Account holders at TheFinAdvisor will still receive service-related communications and, if opted in, text messages. Additionally, service-related deliveries to your specified address will continue as per usual.

Third-Party Advertising and Tracking Opt-Out

TheFinAdvisor collaborates with external advertising entities to promote our services. To opt out of interest-based advertising from partners aligned with the Digital Advertising Alliance’s Principles, visit https://optout.aboutads.info. Android users may remove their device’s advertising ID or opt out of interest-based ads via their device settings (instructions may vary based on Android version). 

Email Notification Preferences

Email notification settings can be customized within your account. Altering these settings can stop numerous types of notification emails, although you will still receive other essential service-related emails.

Individual Rights and Data Management

TheFinAdvisor empowers individuals with the capabilities to:

• Access personal data retained by TheFinAdvisor;
• Correct or amend any such personal data deemed inaccurate;
• Restrict or object to the processing of their personal data;
• Eradicate their personal data from TheFinAdvisor’s records; and
• Transfer their personal data to another entity.

These actions can be undertaken on TheFinAdvisor through the following procedures:

• Access, review, modify, and update your data by logging into your account on TheFinAdvisor and navigating to your account settings;
• Request access to your personal data, portability, or deletion by utilizing the "Make a Privacy Request" feature available at TheFinAdvisor Privacy Center;
• Request deletion of a previously-disabled account by contacting TheFinAdvisor directly at [email protected]; and
• Manage your preferences as detailed previously in this document.

If you encounter difficulties in accessing your account, or if account recovery via password reset is unsuccessful, please contact [email protected] for assistance. TheFinAdvisor reserves the exclusive right to deny account access or recovery to safeguard against unauthorized account control or access to your personal data.

Verification of Requests

TheFinAdvisor accounts are typically secured with passwords. In the event of a request to exercise your privacy rights, you will be required to confirm your identity by logging into your TheFinAdvisor account or through alternative verification means.

Should TheFinAdvisor be unable to sufficiently verify your identity to our satisfaction, we reserve the right to decline the request as a measure to prevent unauthorized access to personal information.

Do Not Track Signals

Web browsers may be configured to send “Do Not Track” signals to websites. As there is no standardized interpretation of these signals across the industry, TheFinAdvisor does not recognize or respond to “Do Not Track” signals at this time.

Delaware Privacy Laws

TheFinAdvisor’s headquarters are located in Delaware, USA.

Compliance with EU Privacy Laws and Data Transfer Regulations

TheFinAdvisor operates on a global scale. By engaging with TheFinAdvisor, you consent to the transfer, storage, and processing of your personal data in the United States, consistent with the practices outlined in this Privacy Policy. In accordance with applicable regulations, TheFinAdvisor serves as the data controller. For individuals residing in the European Union (including EFTA States), the United Kingdom, or Switzerland, TheFinAdvisor Portugal is designated as the data controller of your personal data. For individuals residing outside these regions, TheFinAdvisor. is the data controller.

The processing of personal data by TheFinAdvisor is founded on various legal bases contingent upon the specific circumstances, including but not limited to performance of a contract, legitimate interest, legal requirements, and, where necessary, explicit consent. You retain the right to withdraw your consent at any time where consent forms the basis of processing.

Contractual Measures for Data Transfers

For transfers of personal data pertaining to individuals in the European Union (including EFTA States) and the United Kingdom to locations outside these areas, TheFinAdvisor relies on contractual protections applied to the recipients of such data.

Data Privacy Framework Compliance

TheFinAdvisor subscribes to and follows the principles outlined in the EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework, as delineated by the U.S. Department of Commerce, governing the collection, utilization, dissemination, and retention of personal data transferred from the European Union (including EFTA States), the United Kingdom, and Switzerland to the United States. Nonetheless, TheFinAdvisor does not solely depend on the EU-US Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework, or the Swiss-US Data Privacy Framework for the lawful transference of personal data from the European Union, EFTA States, or the United Kingdom. For further details on the Data Privacy Framework program and to view our certification, please visit https://www.dataprivacyframework.gov/.

TheFinAdvisor is subject to the regulatory enforcement authority of the US Federal Trade Commission with regard to the personal data received or transferred under the Data Privacy Frameworks. In specific scenarios, participants of the Data Privacy Frameworks might bear liability for the transfer of personal data from the EU, EFTA States, or the United Kingdom to third-party entities outside these regions.

Should a dispute arise concerning our compliance with the Data Privacy Frameworks, we encourage you to first address your complaint directly to us at [email protected]. If our response does not satisfy your concerns, you may escalate the issue to JAMS, an independent alternative dispute resolution provider in the US tasked with resolving complaints about our Data Privacy Framework compliance at no cost to you, accessible at https://www.jamsadr.com/eu-us-data-privacy-framework. Should your issue remain unresolved following JAMS mediation, you may qualify for binding arbitration under the provisions of the Data Privacy Framework.

Data Protection Officer Communication

Should you have any concerns or inquiries related to privacy, you are invited to contact our Data Protection Officer (DPO) directly via email at [email protected], indicating “FAO DPO” in the subject line.

Complaints

TheFinAdvisor is committed to addressing all privacy-related inquiries and concerns with the utmost seriousness. If you believe that your privacy rights have been violated, please reach out to our DPO at [email protected]. Additionally, you reserve the right to lodge a complaint with the relevant data protection supervisory authority as per applicable regulations.

Authorized Agent Representation

Individuals are permitted to appoint an authorized agent to act on their behalf for submitting requests. To appoint an authorized agent, you are required to supply a legally valid power of attorney, along with government-issued identification for both you and your authorized agent. Please direct such requests to [email protected]. TheFinAdvisor reserves the right, at our sole discretion, to refuse account access or data recovery to safeguard against unauthorized account control or data breaches.

Data Retention Policy

TheFinAdvisor retains your personal data for the period necessary to furnish our services effectively, or until you request its deletion. Notwithstanding account deletion, certain data may persist in our records to comply with legal obligations.

Security Measures

The security of your personal data is paramount to us. TheFinAdvisor adheres to industry-standard practices to safeguard your information. Detailed information regarding our security measures can be found on our Security Policy page.

User Age Restrictions

TheFinAdvisor’s services are not intended for children under the age of 13. Users must possess the legal capacity to consent to data processing within their jurisdiction or have consent from a parent or legal guardian if required. Furthermore, users must be at least 18 years old, or possess parental or guardian consent, to create a creator page or to procure an offering or subscription on TheFinAdvisor.

Policy Amendments

TheFinAdvisor reserves the right to amend this Privacy Policy as deemed necessary. Should any material changes be made, users will be notified prior to these changes taking effect. Continued use of TheFinAdvisor following the notification of such amendments constitutes acceptance of the revised policy. For any queries, please contact [email protected].

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